(Teliya, Rukhad, Masurnala, Khumbhpani & Khawasa)
| Time Before Safari | Refund Eligibility | Cancellation Fee |
|---|---|---|
| More than 30 days | 75% refund | 25% deduction |
| 15–29 days | 50% refund | 50% deduction |
| 2–14 days | 25% refund | 75% deduction |
| Less than 2 days | No refund | 100% of total amount charged |
(Touria, Kamarkhiri, Jhamtara)
| Cancellation Period | Cancellation Fee | Refund Details |
|---|---|---|
| Up to 2 days before safari date | ₹3,500 | Partial refund (based on booking value) |
| Within 48 hours of safari date | 100% of booking amount | No refund applicable |
(Kolitmara, Khubala, Sillari, Chorbahuli, Khursapar, Surewani, Banera, Paoni)
| Time of Cancellation | Deduction Applied | Refund Eligibility |
|---|---|---|
| More than 30 days | 25% of booking amount | 75% refund |
| 15–29 days | 50% of booking amount | 50% refund |
| 2–14 days | 75% of booking amount | 25% refund |
| Less than 2 days | 100% of booking amount | No refund |
If there are any changes in government levies, hotel tariffs, safari entry fees, or other related costs, guests will be notified via phone or email before the travel date.
If a safari permit cannot be secured due to seat unavailability or technical reasons, a full refund will be initiated to your original payment mode. You will be informed of the same through official communication channels.
During festivals, holidays, or peak tourist periods (e.g., Holi, Diwali, Christmas, New Year), hotels and resorts may apply special cancellation terms. These will be shared with you at the time of booking confirmation.
Once your booking and tour costs are confirmed, any government revision in entry permits, taxes, or transport costs will be charged additionally.
In unforeseen circumstances such as strikes, natural calamities, heavy rainfall, forest closures, or traffic restrictions, penchtigersreserve.com will make every effort to arrange alternative solutions. However, no claims for refunds or compensation will be entertained under such force majeure conditions.
All legal matters arising from bookings made through penchtigersreserve.com will fall under the jurisdiction of the courts located in New Delhi, India.
Travelers are liable to pay all mandatory taxes, levies, and service charges as applicable by law.
Please allow up to 24 hours for booking confirmation. Confirmation vouchers will be shared via email, WhatsApp, SMS, or in printed form, as per your preference.
The sample itineraries on our website serve as reference templates. Please refer to your booking details for the exact inclusions and exclusions. Any additional activity or service can be added upon request with applicable charges.
Ensure that accurate passenger details, especially age, are provided during booking. Incorrect information may lead to penalties or refusal at the time of entry.
Safari zones are assigned based on forest department availability. We cannot assure a specific zone or gate. Zone changes may occur due to operational reasons, and no refund or compensation will be entertained for the same.
penchtigersreserve.com holds no responsibility for any loss, theft, accident, or damage to personal belongings during the journey.
If the customer fails to make pending payments within the stipulated time, the advance paid will be forfeited, and services may be canceled without further notice.
The management reserves the right to make necessary adjustments to the itinerary or safari plan due to weather, operational reasons, or unforeseen circumstances.
Rates displayed are not applicable during extended weekends, holidays, or festive seasons like Christmas or New Year.
The date of the actual tour or safari will not be considered when calculating the cancellation timeline.